Knowledge Process Outsourcing
KPO (Knowledge Process Outsourcing) and this outsourcing includes highly skilled personnel to transfer or assign knowledge and the process allied to another company. As the term says, Knowledge Process Outsourcing involves excessive knowledge-based and skilled professionals to perform high-level tasks.
In KPO services, the expert needs to work on the research and information related to intellectual property for patent applications, equity, legal, medical, business, market, etc. These type of service providers offer their services, such as information technology, accounting, and finance processes, to various types of clients.
KPO includes the Key Performance Indicators(KPI) model for effectively addressing client needs. These types of projects require a long-term approach with no fixed time limits due to their highly project-based nature of KPI calculation.
The Kpo Company hires other outsourcing companies that are supposed to fulfill the requirement of a company; it can be in the same country or outside, but the main objective behind this is to reduce the company’s cost.
It performs a task where high mastery and qualification are required with specialized knowledge, expertise, and a great interpretation power.
KEY TAKEAWAYS
Knowledge process outsourcing (KPO) contracts out knowledge-based work to qualified subject matter experts.
Companies utilize KPO when they are looking for specialized knowledge and expertise and when they have a shortage of skilled professionals on staff.
Ideally, companies look to KPOs to simultaneously obtain a highly skilled workforce at a lower cost.e, and a great interpretation power.